It’s probably fair to say you get a decent response to your recalls, but what could happen if
non-responders were followed up quickly and efficiently by telephone?
A few reasons why practices ask us to follow up non-responders to recalls:
Improved patient retention: Outsourcing calls can increase the likelihood that patients will respond to recall reminders and schedule
appointments. WOMM uses follow-up calls, and appointment scheduling to improve patient retention rates.
More efficient use of staff time: By outsourcing calls, your staff can focus on more important tasks, such as patient care and administrative
duties. This can help improve overall practice efficiency and productivity.
Cost savings: Using WOMM is more cost-effective than hiring additional staff or investing in expensive technology. We can provide the
necessary resources and expertise to manage recall follow up calls and appointment scheduling at a lower cost.
Increased patient satisfaction: Patients really do appreciate prompt and personalized communication from their dentist. By outsourcing
follow-up calls to non-responders we can help improve their overall experience with your practice.
Better tracking and reporting: WOMM can provide detailed reporting on recall booster response rates, appointment scheduling, and other
key metrics. This can help you identify areas for improvement and make data-driven decisions to optimise your recall system.
Overall, outsourcing calls to boost recall response can help improve patient retention, practice efficiency, cost savings, patient satisfaction.