(World Of Mouth Marketing)The UK’s #1 Telemarketing Team Working Solely With Dentists
Somewhere along the line…
… a telephone conversation needs to happen if you want to give your practice the best chance of success.
OUR STORYWe had an idea. Make it really simple for dentists to generate business.Don’t bambozzle them with marketing waffle, let’s just roll up our sleeves, get some conversations going and generate some patients. Simple (ish).Speak to almost any dental practice and the one common theme that comes up time and time again is the constant requirement for patients.We’ve been in dental since 2013, delivering all sorts of telemarketing solutions to help all sorts of dental practices solve all sorts of business problems. Today, we work with some of the best known names in dentistry as well as a whole host of independent private, NHS and mixed practices across the UK.Our reason for being is about one thing… being a safe pair of hands practices can rely on to handle telephone conversations with patients that the practice might otherwise struggle to do. We like to keep things simple. We like to generate results. We’re straightforward. We’re consistent. We’re transparent. We’re committed to our clients. How much more complicated does business that supports dental practice growth have to be?Get in touch today to discuss any seeds of an idea you might have for growing your practice. If we can help, we can talk further. If we can’t, we’ll tell you (but we probably know and will put you in touch with the right person for you to speak to).
Our Core Services
Lapsed Patient ReactivationOutgoing telephone calls to ‘reluctant’ patients you consider to have lapsed (and therefore might be ignoring) that have drifted away from you over the years, yet surprisingly when we re-engage with them, they still want your services… they just need a nudge in the right direction.
Referral Practice BuildingOutgoing telephone calls to non-competing dental practices in your locale that have the potential to refer patients requiring specialist treatment to you. We’ll put in the time and resource into starting conversations and building relationships with practices so you can focus on collaborating in the delivery of clinical excellence to patients with your opposite numbers in the referring practice.
HVT Patient GenerationA totally hands off solution to generating consultations for High Value Treatments like implants, clear aligner, all on four & veneers. We handle everything from the advertising management, enquiry generation, enquiry handling and qualification by telephone through to booking a qualified consultation into your diary… consultations that have a high propensity to convert to treatment uptake.
Patient Recall Response BoosterOutgoing telephone calls to increase the response to your monthly recall activity. You might be getting a decent response already but those that fail to respond end up being your lapsed patients. Let us help you keep them engaged with your practice and keep them returning to you.
Unsold Treatment Plan ReactivationOutgoing telephone calls to patients that have visited for HVT consultations but you’ve struggled to re-engage with them. Many practices are leaving literally 10’s of thousands of pounds on the table in unclaimed income from unsold treatment plans. Let your internal team concentrate on consultations that are happening today while we re-engage with those that happened up to 2 years ago.
Own Brand & Competitor Telephone Mystery ShoppingA scenario based mystery shopping call to help you and/or your training department assess the quality of the way in which calls are handled by the front desk. Calls are recorded and a score sheet for various aspects of the call are completed and returned to you. This enables you to understand what your practice is doing right and what could be improved.
A little about World Of Mouth Marketing (WOMM)The ONLY telemarketing team in the UK working solely with dental practices and dental groups.Everything we do is in dental. Everything we do involves telephone calls - calls that are always best handled away from the front desk.If, like most practices, you’re struggling to free up time and resource to handle certain types of call efficiently and effectively, we should speak.Partner with WOMM to generate business for your practice, support your in-house team, engage with your patients old & new and help your practice grow.